Phone Billing Audit

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Follows every phone number and product across the wholesale bill → what's built → the customer's bill, and shows exactly where the money leaks.

1
Customer & files
2
Halo invoice
3
Results

1 · Customer & files

Or drop every export anywhere on this page

2 · Customer bill (Halo)

USOC ↔ Profile ↔ Halo item map

One table translates the three vocabularies. Drop an updated USOC_Profile_Map.csv to override.

▶ USOC map editor

Add, edit, or delete the mappings used by every audit. One USOC can have multiple rows for different Persistent Profiles. Edits last for this page load only — refresh clears them. Download to keep a CSV copy.

USOCPersistent ProfileDeviceHalo ItemNotes

Results

Number ledger — one row per phone number
How it decides — every rule, in plain English
  1. Numbers are matched exactly — the last 10 digits must be identical across files. No fuzzy matching, ever.
  2. Problem: the same number + USOC on the wholesale bill more than once (possible double billing).
  3. Problem: paying Gage for a number that isn't built — unless it's a spare number in Available DNs (then Verified).
  4. Available DNs: numbers reserved on the account but not yet built as lines.
  5. Review: built in the system but not on the wholesale bill (free service, or missing wholesale charge).
  6. Problem: on the customer's bill but not built and not on wholesale (refund risk).
  7. Problem: a wholesale USOC paired with a Persistent Profile the mapping table doesn't allow.
  8. Products: customer bill compared to wholesale by exact item name. Short quantities are Problems; extra are Review; unmapped are Review.
  9. Yealink phone status is informational only and never changes a verdict.
  10. Every row cites the source rows it came from, so any verdict can be checked by hand.

GAGE Telephone Systems · 11815 Sun Belt Court, Baton Rouge, LA 70809 · 225.753.4243 · gagetelephone.com

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